Paul Johnson
Principal
“Business Transformation Consulting: We help you accelerate, achieve, and sustain results that matter. Companies are paying a high price for unhappy employees, ineffective teams, poor communication and sabotaged decisions that translate into chronic business transformation failures. It doesn’t have to be this way.”
Business Transformation Consulting Services Overview
Helping Organizations Evolve™
Organizational change management transforming your organization.
Business Transformation is the radical shifting or revolutionary change of the organizational design, people, processes, systems or technology of an enterprise, business unit or department to successfully achieve efficiency, effectiveness, operating performance, ethical, cultural, safety, quality or regulatory improvements. In an increasingly competitive and constantly changing environment of rapid technological change and economic uncertainty, organizations today survive through continuous evaluation and development of their workforce, leaders and performance culture. Systematic assessments and improvements of these organizational dimensions help ensure agility in a growing competitive market as well as optimal performance and efficiency of business operations. Consider the following in your organization.
Strategy
WGA’s Strategy Consulting services extend across business functions and we serve a broad array of industries. We serve local, regional and global clients, and we align our efforts with your overall corporate strategyCulture Change
WGA’s Business Transformation Practice helps organizations do more than just change – we help organizations evolveIs your organization adaptable and resilient in the face of major change?
Do teams in your organization communicate effectively so that information flows quickly, accurately and without hindrance?
Are conflicts and disagreements resolved in a healthy and constructive manner?
Learning and Training
WGA’s Learning and Training services help our clients establish learning capabilities, collaboration and knowledge sharing to unlock innovation for Business TransformationDoes organizational learning rely heavily on coaching between managers and associates?
Is training development and delivery chaotic and inconsistent?
Is your organization struggling to innovate?
Leadership
WGA helps companies take their organization to the next level through a guided process towards a realistic and executable vision for the future.Does your organization have a strong sense of direction and purpose for tomorrow?
Does your leadership team have the skills and capabilities necessary to define organizational goals, organize and inspire people to achieve those goals, and ensure sustained growth?
People
WGA’s proven organizational development and change management processes help organizations move from acceptable to accomplishedIs your organization performing at maximum capacity?
Is your workforce continually increasing the value and efficiency of day-to-day operations?
Business Transformation: Industry expertise
WGA’s services focus on helping our clients develop a corporate strategy that offers the “best position to win”. We begin by evaluating value streams, customer needs, cost position, competitive position, growth opportunities, and operating performance. We focus on the details that enable our clients organization to deliver uncommon results through executing cost reduction and organic growth roadmaps, as well as acquisitions.
Our Industry Practices include:
Aerospace and Defense
Automotive
Consumer Goods
Industrial Manufacturing
Media & Entertainment
Oil Gas Chemicals
Pharmaceuticals and Medical Products
Technology
Business Value of WGA’s Business Transformation Services
Impact on Business Performance
Lack of responsiveness to organizational issues, such as workforce proficiency, organizational conflict and manager professional development, can lead to:– Loss of Competitive Advantage
– Business Process Disruption
– Business Continuity and Reliability
– Product or Service Quality
– Overall Lack of Organizational Effectiveness
– Low Morale and Employee Disengagement
– Employee Turnover
– Reduced EfficiencyWGA’s Business Transformation Approach
WGA’s business transformation services focus on providing customized and sustainable solutions to overcome the challenges hindering the growth of your business in order to create long-lasting success and high performance.
Our business transformation method includes the following service delivery phases:
1) Assessment
2) Diagnosis
3) Treatment Plan with Action Steps
4) Facilitation of Treatment Plan
5) Measurement and Reporting of ResultsService examples:
- Strategic Planning: Development of execution plans to achieve high organizational performance.
- Leadership Coaching: Executive coaching to drive the company to its full potential.
- Team Coaching: Assessment of team dynamics to identify root cause of problems, areas for improvement and develop a high-performing team.
- Conflict Management: Assessment of personality traits and individualized action plans to overcome workplace conflict.
- Competency Proficiency Frameworks: Assessment of skills and capabilities of current workforce to identify workforce training needs
After making over 400 safety related improvements in our global operations, we determined that many of our leaders weren’t convinced about the urgency of these changes. WGA put together a culture change strategy to immediately achieve adoption. WGA helped us deploy a number of initiatives, including a leadership training and coaching/mentoring program along with improvements to our global leadership competency framework. WGA was essential in helping our organization make these changes stick. Read more
Senior Vice President Shared Services Organization$76B Global Oil & Gas Company
After failed attempts by two other big name consulting firms, I was under pressure from our executive leadership to make our supply chain optimization happen. We needed assistance from a firm that had global reach, could deploy immediately and were experts at identifying improvements and executing changes. I called on WGA to help us turnaround our efforts. WGA delivered on their commitment and helped us realize an additional ($57M/yr) in cost reductions. WGA is excellent to work with and delivers high impact results! Read more
Vice President Supply Chain Operations$178B Global Automobile Manufacturer
WGA Consulting has been an outstanding partner for over 10 years on a number of benchmarking, strategy and corporate initiatives. They have helped us with nearly every aspect of our business. I particularly like WGA’s “white glove” style and fact based/pragmatic culture. Read more
Vice President Operations$34B Industrial Products Manufacturer
WGA helped us design, develop and deploy improvements in our global procurement organization. WGA’s category management strategy enabled us to realign our regional procurement centers to focus on maximizing the value of our resources, improving customer service levels with our internal business customers and consolidating overlapping positions across the enterprise. During our second year of the category management structure we have realized over $90M in operational cost reduction and increased all of our internal metrics for speed, quality and customer service. Read more
Director Global Procurement$220B Integrated Oil and Energy Company
WGA Consulting, WGA Advisors, WGA360, Brian and his teams provide exemplary strategy and management consulting services. We have been a reoccurring client for the past 10 years. We turn to WGA when we need fresh ideas and innovation, to resolve big problems and when we need to successfully complete initiatives. Don’t use McKinsey, BCG, Bain, etc, call on WGA instead. Read more
Vice President Operations$49B Global Oil & Gas Company
3 Years after purchasing two smaller competitors in our industry, our executive leadership team was struggling to see the cost savings of our consolidation efforts. Two other strategy consulting firms were brought in to assist us in determining and fixing the problems. After we spent $18M USD in 6 months with limited success, we decided to end the contracts early with the two other firms. Our COO recommended that we call WGA. In just 3 months, WGA had developed a strategy to simplify our operational processes, merge overlapping business systems and consolidate our service offerings in various international operations. Since our first project, WGA remains our key trusted strategy and consulting partner for all of our business needs Read more
Senior Vice President Corporate Strategy and Planning$44B Aerospace and Defense Contractor
Our network of Automobile accessory plants were experiencing unexpected levels of demand from our major Automotive customers. Our operating costs were out of control, and we were missing delivery dates. Two of our largest customers threated to cancel over $500M dollars in annual contracts. After reaching out to several tier-1 management consulting firms, we selected WGA Consulting based upon their unique, innovative and accelerated approach. In just 2 weeks, WGA had identified a combination of people, culture, process and operating problems, prioritized action plans and temporarily took over executive leader roles at our plants to drive the improvements. In less than 3 months, WGA had resolved our issues and brought our operating costs down by over 32% ($127M/annually) and improved our customer OTIF by 29% to 98.9%/week. WGA is our trusted/go to consulting partner when we need help! Read more
Vice President Manufacturing Operations$19B Global Automobile Accessory Manufacturer
We worked with WGA to fine tune our long term business strategy to address unforeseen changes in Asia, Canada and South America. WGA’s independent analysis of additional plausible scenarios helped us realign the timing of our capital investments and adjust our organizational redesign. WGA’s foresight and deep cross-industry experience has helped us on a number of occasions advert unnecessary challenges. Read more
Executive Vice President Corporate Planning and Strategy$68B Industrial Manufacturer
Our Global Services & Support business unit was working with our internal business partners to develop our 2030 business strategy roadmap. We were having difficulty with prioritizing our business needs. Some of our supply partners needed a firm picture of our roadmap immediately in order to formalize commitments. We reached out to one of our strategic consulting suppliers for assistance, but they wouldn’t be able to dispatch a team to help us for over 3 months. That’s when I called WGA. As a true partner, WGA had their team on the ground 2 days later and we were able to complete our strategy and planning efforts in just 6 weeks! WGA is now our go to/preferred strategy consulting supplier.
Director Business Planning$95B Aerospace and Defense Manufacturer
WGA has been instrumental in many of our global initiatives in recent years. WGA has been able to respond and deliver on projects around the globe. WGA’s teams are flexible, easy to work with and always deliver what we need, when we need it. Read more
General Manager Shared Services Organization$439B Integrated Oil Company
After our Telematics project missed key milestone dates and our company was running national commercials that the new technology would be in our cars in 6 months, we called WGA to help. WGA conducted a healthcheck of our Telematics PMO and provided us with a turnaround strategy and plan. We were initially shocked by the problems WGA identified and had to take some personnel actions to achieve our deadlines. WGA’s turnaround strategy was simple to execute and allowed us to deliver our Telematics project 1 month earlier than planned. WGA’s ability to get to the root-cause and their comfort with delivering bad news to our executive leadership reflects their reputation for integrity and professionalism. Read more
Chief Information Officer$89B Automobile Manufacturer
After two decades of organic growth, many of our managers in the organization were starting to see a chronic problem. Our operations had become too complex to manage. Our executive leadership agreed and my department was assigned to lead the effort. We reached out to WGA to help us identify and prioritize meaningful simplification opportunities. They worked with us to facilitate designing, planning and implementing all aspects of the program. The results were incredible, we consolidated and reduced over 950+ global positions and eliminated over 7000+ waste and bottleneck problems. We also consolidated and relocated three of our manufacturing centers into one lower cost location. The bottom line results of WGA’s services were outstanding! Read more
Vice President Organizational Effectiveness$87B Aerospace and Defense Contractor
Over the past 10 years, our company has experienced a number of failures and setbacks using each of the “big name” system integrators and consulting companies. We realized that we do a much better job of leading our own SAP efforts and now simply look outside to staff our projects. We always bring in WGA to assist us with all of our project staffing needs. WGA provides us with top talent and high performers that ensure we achieve our goals and projects are on-time and on-budget. WGA’s PMO outsourcing has also allowed us to dramatically reduce our project tracking and management costs. Read more
Sr. Director - Business Systems$38B Aerospace & Defense ContractorBusiness Transformation Case Studies
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