People Services Overview
The Greatest Competitive Advantage
Workforce happiness, capability, accountability and development
The success of an organization lies in the ability of it’s workforce to execute strategic goals and objectives established by leadership. As the economy improves and organizations start hiring again, greater consideration to organizational talent will help ensure operating efficiency and optimal workforce performance.
Failing to address people/workforce needs results in:
- Interpersonal Conflict
- Low Employee Morale and Engagement
- Employee Turnover
- Reduced Efficiency and Performance
WGA’s People Service Offerings
WGA’s workforce performance services improve quality, capabilities and interpersonal relationships. Here is just a short sample of client tailored solutions :
Competency and Proficiency Frameworks
Organizations must understand the core competencies and level of proficiency needed to be successful in company roles so that business results are delivered. This tool will help you determine the core competencies needed by the people in your organization and how to apply competency data to improve performance.
Inscape Publishing’s DiSC™ Personality Tests
Becoming aware of the typical behavioral styles of people in your organization will help reduce conflict and improve communication to increase efficiency in day-to-day operations. This diagnostic tool will help your organization uncover reasons for productivity issues and provide a framework to develop strategies to address interpersonal challenges in your work environment
Organizational mentorship has been proven through studies to improve job satisfaction and foster effective people performance. An effective mentoring program will also reduce the risk of losing internal knowledge and skills when key people leave the organization.
Professional Development Plans
Establishing a development program will help in identifying skills and competencies needed from your workforce to achieve business results. Through a system of professional development, your organization can close the gap between company goals and current productivity level.
The behavior of a company’s leaders influences the attitude of organizational members. Using statistical data and constructive feedback, a personal coach can provide an objective perspective to accelerate the development of your managers and improve employee morale throughout the organization.
Employee Happiness Metric
Employee satisfaction is a key predictor to business performance. Measuring employee happiness, analyzing the data, and developing improvement initiatives will make your organization a better place to work, improve workforce performance, and foster the financial health of your organization.
People Service Case Studies
Operational efficiency is the capability of companies to deliver high quality goods or services to their customers in the most cost-efficient way possible.
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Workforce planning is a systematic analysis process that proactively plans ahead to avoid surpluses and shortages of what your organization will need
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